VP, Viagens Portuguesas, Lda. is a registered company with the number 508 439 159, and engages in business under the Portuguese Ways brand, registered in the EU.
We comply fully and strictly with the requirements of the National Data Protection Commission, in accordance with the General Data Protection Regulation, with respect to all personal data that are made available to us at any time. If you would like further information regarding our notice and the requirements of the Personal Data Protection Act please visit https://www.cnpd.pt/
Use of this website is governed by the following terms and conditions, which the user undertakes to respect in full. Users who do not agree to these terms and conditions should refrain from using this website.
Why do we process personal data?
The personal data collected is mainly intended to respond to requests for information and contact, contract management, the provision of services and notification of changes to the products and services purchased, but may, with your consent, also be used in the dissemination of new products and services and news about the company, in conducting evaluation surveys and in legally binding information-related actions.
What personal data are collected?
Typically, the personal data collected is limited to the Name, Address, Telephone/Mobile Number, Taxpayer Number and Email Address, but other data necessary for the provision of products or services may be collected.
Additionally, when sending emails, statistical data are collected that allow us to discern the behaviour of each subscriber in relation to the email received.
How are the personal data collected?
In general, personal data are collected when purchasing one of our products or services, and some of the personal data is mandatory in order to enable us to provide the service.
We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyse and formalise your application to be a partner or employee, for the operations and management of the website, for fraud prevention and to maintain a record of your contact details.
We respect your right to privacy at all times and do not collect personal information about you without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or that bear no relation to the purposes for which they were initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
The website is not intended for children under the age of 16, as a result of which we request children under this age to refrain from using the website and providing us with personal information by means of the website.
We expressly request that you do not send us or reveal to us any sensitive personal data, i.e. information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union associations, genetic information, biometric information, data related to health or data relating to sex life or sexual orientation. These personal data will be deleted immediately.
How long is personal data retained?
It should be noted that the personal data you provide to us will be kept for a maximum period of ten years.
However, in certain cases, we may keep the data for longer periods, in particular where the Law so requires.
Right to access, rectify and update data
In accordance with applicable law, as the data subject, you are guaranteed the right, at any time, to access your personal data, request rectifications or additions, oppose the processing of the data, with the exception of those strictly necessary to provide the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You may request any of the above actions through our contact page on the website, using the means most convenient and accessible, contacting us via our address, telephone or email available at the link: Contacts
If you ask us to delete some or all of your personal data, some of the requested services may not be provided to you, and the personal data necessary to fulfil your legal obligations will be retained.
We reserve the right to request access to information identifying the person making the request in order to prove his/her respective identity.
Disclosure of information to third parties
We do not sell or market your data.
Within the scope of our activity, we may use third parties to provide certain services, which may involve those entities accessing the personal data belonging to our users and customers. Where this occurs, we take all appropriate precautions, imposing on those entities the contractual obligation to put in place appropriate technical and organisational measures to prevent any unlawful processing of the data and to ensure their availability, integrity and confidentiality.
Personal data may also be made available to the courts and other competent authorities, in due accordance with prevailing law, in particular where necessary for the resolution of disputes relating to billing and for activities related to the protection of public safety, the defence and security of the State and the prevention, investigation or detection of criminal offences.
Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.
Accordingly, we follow the best information security management practices, requiring our employees to fully comply with strict standards, ensuring the security of the personal data provided to us, and prohibiting the use of such data for any purpose other than those defined in the contract or the correlation of those data with other data to which those employees may have access.
We wish to remind you that data circulating on the Internet is not totally protected against possible hijacking, as a result of which you are solely responsible for the transmission of access passwords, confidential codes and any sensitive information.
The cookies we use:
PHPSESSID: A cookie that allows the website to respond to any action that the User performs on the website, such as completing an inquiry form. The website does not function properly if this cookie is not used.
xms_user: cookie used by backoffice users. The website works properly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting "__utm" allow analytics software to be run. This software helps to analyse website visitors and provides anonymous information such as the browsers used, return visitors and response to marketing activities.
All browsers allow the User to accept, reject or delete cookies, in particular by selecting the appropriate settings in their respective browser. You may configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on how to manage your settings in the various browsers.
Please note, however, that disabling cookies may affect part or all of your browsing experience on the website.
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Links to third-party websites
The links on this website may lead to other websites. We are not responsible for, nor do we approve or in any way support or endorse the content of these websites, nor the websites linked to or referred to on them.
All changes shall take effect immediately upon publication on the website.
We are not liable for any damages resulting from viruses that may infect the user’s computer or network, or other property, resulting from access to our website and the transfer of content from the website to the user’s computer or network.
Contacts, queries and questions
Should you have any queries or questions, or should you wish to update, delete or change any personal information we hold about you, or should you have any concern regarding the manner in which we deal with the issue of privacy, please contact us using the means most convenient as listed our contact page on the website, i.e. our address, telephone or email, available at the link: Contacts